1. Introduction
RENTA is a rental marketplace that helps tenants discover rental properties and connect directly with property owners.
This Privacy Policy explains how RENTA collects, uses, stores, and protects information when you use the RENTA mobile application.
By using RENTA, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you use RENTA, we may collect the following types of information:
- Account information: information required to create and manage your account, such as your name, email address, phone number, and authentication information.
- Property information: information that property owners provide when creating or managing listings, including property descriptions, location information, pricing, property characteristics, amenities, and photographs.
- Location information: location information that you provide or choose to use when searching for or creating property listings. RENTA uses location information to support property discovery and listing location features.
- Messages and communications: information contained in communications between users through RENTA's communication features.
- Viewing and booking information: information associated with property viewing requests, bookings, and related interactions between tenants and property owners.
- Favorites and preferences: properties that you save and other information associated with your use of the application.
- Device and technical information: information necessary to operate and secure the application, which may include device type, operating system information, application version, and technical identifiers.
- Push notification information: a device notification token may be stored to allow RENTA to send notifications related to your account and activity.
- Reports and support information: information you submit when reporting listings, users, problems, or other issues.
3. How We Use Information
RENTA may use collected information to:
- Create and manage user accounts.
- Authenticate users and protect accounts.
- Display and manage rental property listings.
- Help tenants discover properties.
- Help property owners manage their listings.
- Facilitate communication between users.
- Process property viewing requests and related interactions.
- Send notifications related to account activity and listings.
- Process reports and address misuse or violations.
- Maintain, troubleshoot, and improve the application.
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Comply with applicable legal obligations.
4. Information Sharing
RENTA does not sell your personal information.
Information may be shared when necessary to provide the services offered by the application.
For example, information associated with a property listing may be displayed to other users so that tenants can discover and evaluate available properties.
Information may also be processed by service providers that help RENTA operate its infrastructure and services, such as hosting, database, authentication, cloud storage, push notifications, security, and other technical services.
We may also disclose information when required by applicable law, legal process, or a valid governmental request, or when necessary to protect the rights, safety, security, or property of RENTA, its users, or others.
5. Third-Party Services
RENTA may use third-party technology and infrastructure providers to operate certain application functions. These providers may process information on RENTA's behalf according to their own privacy policies and applicable agreements.
These services may include infrastructure for authentication, databases, cloud storage, push notifications, and application functionality.
RENTA does not control the privacy practices of third-party services. Users should review the privacy policies of relevant third-party providers where appropriate.
6. Location Information
RENTA may use location information to support property search, listing location, map functionality, and related features.
You may control location permissions through your device settings. Disabling location permissions may limit certain location-based features of the application.
7. Photos and User-Provided Content
Property owners may upload photographs and other information as part of their property listings.
Users are responsible for ensuring that content they upload does not violate applicable laws or the rights of other individuals.
RENTA may remove content that violates applicable laws, platform rules, or RENTA policies.
8. Data Retention
RENTA retains information for as long as reasonably necessary to provide the application's services, maintain security, comply with legal obligations, resolve disputes, and enforce applicable agreements.
When information is no longer required for these purposes, RENTA may delete or anonymize it in accordance with applicable law and technical requirements.
9. Account and Data Deletion
Users may request deletion of their RENTA account and associated personal information.
Certain information may need to be retained where required by law, necessary for legitimate security purposes, or required to resolve disputes and enforce agreements.
10. Security
RENTA uses reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Children's Privacy
RENTA is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.
12. International Processing
Depending on the infrastructure and service providers used by RENTA, information may be processed or stored in countries other than the country in which you live.
We take reasonable measures to protect information when it is processed or stored through our service providers.
13. Changes to This Privacy Policy
RENTA may update this Privacy Policy from time to time. When changes are made, the updated version will be published through the applicable RENTA privacy policy page and the "Last updated" date will be revised.
14. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact RENTA through the contact information provided in the application or its official support channels.