1. Introduction

Welcome to RENTA.

RENTA is a digital rental marketplace that helps tenants discover rental properties and connect directly with property owners.

These Terms of Service ("Terms") govern your access to and use of the RENTA mobile application and its related features and services.

By creating an account or using RENTA, you agree to these Terms. If you do not agree, you should not use the application.

2. About RENTA

RENTA provides a digital platform through which property owners can publish rental listings and tenants can discover properties, communicate with owners, and submit property viewing requests.

RENTA acts as a technology platform facilitating interactions between users.

Unless expressly stated otherwise, RENTA:

• Does not own, rent, or manage the properties listed by users.
• Is not a party to rental agreements between property owners and tenants.
• Does not guarantee that a property is available, suitable, accurately described, or legally eligible for rental.
• Does not guarantee that users will successfully reach an agreement or complete a rental transaction.

Any rental agreement or arrangement is made directly between the relevant property owner and tenant.

3. Eligibility and User Accounts

To access certain features, you may be required to create a RENTA account.

When creating and using an account, you agree to:

• Provide accurate and up-to-date information.
• Keep your login credentials confidential.
• Maintain the security of your account.
• Notify RENTA if you suspect unauthorized access to your account.
• Use your account for lawful purposes only.
• Not impersonate another person or create accounts using misleading information.

You are responsible for activities conducted through your account, subject to applicable law.

RENTA reserves the right to restrict or suspend accounts that violate these Terms or applicable policies.

4. Property Listings and Owner Responsibilities

Users who publish property listings ("Property Owners") are responsible for the information and content they provide.

Property Owners agree to:

• Provide accurate and truthful property descriptions.
• Provide accurate pricing and location information.
• Upload photographs that genuinely represent the property.
• Ensure they have the legal right or proper authorization to advertise the property.
• Update or remove listings when a property is no longer available.
• Respond honestly and appropriately to tenant inquiries.
• Comply with applicable laws and regulations relating to property rental and advertising.

Property Owners must not:

• Publish false, misleading, fraudulent, or duplicate listings.
• Advertise properties without appropriate authorization.
• Misrepresent ownership, availability, pricing, or property characteristics.
• Upload content that infringes the rights of others.
• Use RENTA to conduct unlawful activities or deceive other users.

RENTA may review, reject, restrict, or remove listings that violate these Terms, applicable laws, or platform policies.

5. Tenant Responsibilities

Users searching for or requesting to view properties ("Tenants") agree to:

• Provide truthful information when using RENTA.
• Communicate respectfully with Property Owners.
• Use property information for legitimate rental-related purposes.
• Attend confirmed viewing appointments or notify the Property Owner if they cannot attend.
• Avoid fraudulent, abusive, threatening, or misleading behavior.
• Respect the rights and privacy of Property Owners and other users.

Submitting an inquiry or viewing request does not guarantee that the property will remain available.

6. Property Viewing Requests and Bookings

RENTA may provide features that allow Tenants to request property viewings and Property Owners to respond to those requests.

These features are intended to facilitate communication and coordinate potential viewing appointments.

A viewing request or its confirmation:

• Does not constitute a rental agreement.
• Does not transfer ownership or possession of a property.
• Does not guarantee that a rental transaction will take place.
• Does not create an obligation to enter into a rental agreement.

Users are responsible for confirming the details of any viewing directly with one another.

Any rental agreement, deposit, payment, or other arrangement between users remains separate from the viewing request functionality provided by RENTA.

7. Payments and Fees

At the time of publication of these Terms, RENTA does not collect rent, security deposits, booking payments, or other transaction payments through the application.

Access to the currently available application features is provided without charges imposed by RENTA.

RENTA does not currently process or guarantee payments exchanged directly between Property Owners and Tenants.

Users should exercise appropriate caution when arranging financial transactions with other users outside the application.

Future Services: RENTA may introduce additional services, optional paid features, subscriptions, payment processing, or other commercial functionality in the future.

If such services are introduced, the applicable fees, payment conditions, cancellation rules, and other relevant terms will be communicated to users before the relevant service becomes available or before a charge is made.

Additional terms may apply to those services.

8. Communication and User Conduct

RENTA may provide communication tools that allow users to contact one another regarding property listings and rental inquiries.

Users agree not to use these tools to:

• Harass, threaten, or abuse other users.
• Send spam or unsolicited promotional messages.
• Distribute fraudulent or misleading information.
• Share unlawful, offensive, or infringing content.
• Attempt to obtain another user's confidential information without authorization.
• Circumvent platform restrictions or misuse application features.

RENTA may restrict communication features or take other appropriate action when misuse is identified.

9. Reports, Moderation, and Platform Safety

RENTA may provide reporting tools that allow users to report suspicious listings, inappropriate conduct, fraudulent activity, or violations of these Terms.

RENTA may investigate reports and take appropriate action, including:

• Removing or restricting property listings.
• Restricting certain application features.
• Suspending or terminating user accounts.
• Cooperating with lawful requests from relevant authorities.

Although RENTA may take reasonable steps to address reported issues, it does not guarantee that all inaccurate listings, misconduct, or fraudulent activity will be identified or prevented.

Users should independently verify important property information and exercise caution when interacting with other users.

10. User-Generated Content and Intellectual Property

Users retain responsibility for the content they submit to RENTA, including property descriptions, photographs, messages, and other materials.

By submitting content, you grant RENTA a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and use that content as reasonably necessary to operate, provide, maintain, and promote the platform.

You represent that you have the necessary rights or permissions to submit and authorize the use of your content.

You must not upload content that infringes copyrights, trademarks, privacy rights, or other rights belonging to third parties.

RENTA and its application design, branding, software, logos, and other proprietary materials remain the property of their respective rights holders and may not be copied, modified, or used without appropriate authorization.

11. Privacy and Personal Information

Your use of RENTA is also subject to the RENTA Privacy Policy, which explains how personal information is collected, used, stored, and protected.

By using the application, you acknowledge that your information will be handled in accordance with the applicable Privacy Policy and relevant laws.

Users may also request account deletion through the account deletion process described on RENTA's official account deletion page.

12. Third-Party Services and Links

RENTA may rely on third-party services and technologies to provide certain application features.

These services may include authentication, hosting, databases, cloud storage, maps, notifications, and other technical infrastructure.

Third-party services may be subject to their own terms and privacy policies.

RENTA is not responsible for the independent operation, availability, or policies of third-party services, except to the extent required by applicable law.

13. Service Availability and Changes

RENTA aims to maintain the availability and functionality of its services but does not guarantee uninterrupted or error-free operation.

The application or certain features may occasionally be unavailable due to maintenance, technical issues, security requirements, or circumstances beyond RENTA's reasonable control.

RENTA may modify, improve, suspend, or discontinue features when reasonably necessary.

14. Disclaimer and Limitation of Liability

RENTA provides a platform for discovering rental properties and facilitating communication between users.

Property listings and user-provided information are submitted by users. RENTA does not independently guarantee the accuracy, completeness, legality, availability, or suitability of every listing.

RENTA is not responsible for:

• The condition, safety, ownership, or legal status of a property.
• The accuracy of information submitted by users.
• Agreements, negotiations, or disputes between Property Owners and Tenants.
• Payments or financial transactions conducted directly between users.
• A user's failure to attend a viewing appointment or fulfill an agreement.
• Losses arising from fraudulent or misleading conduct by other users, except where RENTA is legally responsible.

To the maximum extent permitted by applicable law, RENTA shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the platform.

Nothing in these Terms excludes or limits any liability or consumer rights that cannot lawfully be excluded or limited under applicable law.

15. Suspension and Termination

RENTA may suspend, restrict, or terminate access to accounts or application features where:

• A user violates these Terms.
• A user engages in fraudulent, abusive, or unlawful activity.
• A listing or account creates a security or safety risk.
• Action is required to comply with applicable law or a valid legal request.

Users may stop using RENTA and may request deletion of their accounts through the available account deletion process.

Termination does not affect obligations or rights that arose before termination or provisions that are intended to survive it.

16. Changes to These Terms

RENTA may update these Terms from time to time to reflect changes in its services, features, operational practices, or legal requirements.

Updated Terms will be published on the applicable RENTA Terms of Service page, together with a revised "Last updated" date.

Where required by applicable law, users will be notified of material changes or asked to accept updated terms.

Continued use of RENTA after updated Terms become effective constitutes acceptance of those changes, where permitted by applicable law.

17. Applicable Law and Consumer Rights

These Terms are subject to applicable laws and regulations.

Nothing in these Terms is intended to remove, restrict, or override mandatory consumer rights or legal protections available to users under the laws applicable to them.

Where a provision of these Terms is found to be unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

18. Contact

If you have questions, concerns, or requests regarding these Terms of Service, please contact RENTA through the contact information provided in the application or its official support channels.

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